What Our Customers Are Saying
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Thalia Woitena, Alvin, TEXASStore Location: Alvin TX
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A very relaxing environment. Felt like visiting friends. Brad, Sam and Trent were great. All the staff made us feel like family. The place and staff make me want to stop by just to chat over coffee even if i have no other reason to stop in. But if you do have reason they are very knowledgable and no pressure tactics or inflated prices.
James Michelle Abbt, Manvel, TEXASStore Location: Alvin TX -
Overall very positive experience with education at the Houston RV show, purchase and detailed walkthrough at pick-up. As advised, we immediately used the RV on the coast without disappointment. We look forward to a long relationship with Terry Vaughn Alvin.
Dee H, Houston, TEXASStore Location: Alvin TX -
Our experience at Terrys RV was enjoyable Ashlee our sales person very professional and knowledgeable. Would buy again
Sam Lane, Tinley Park, ILLINOISStore Location: Alvin TX -
i had a 32 foot skyline fifth wheel that was my pride,unfortunately it experienced extensive water and wind damage in a storm,resulting in a total..i did extensive research to determine the value of my rig but few were available in the US,so i contact my local Terry Vaughn rv dealer, was greeted by Randy Garrison,a salesman who went to bat for me and even contacted my insurance company to get me a fair and reasonable settlement,as a result i now own a 25 foot sportsman,thanks to Randy and Terry Vaughn RV ..PS this is my third rv purchase from them..happy customers come back..
jimmy long, alvin, TEXASStore Location: Alvin TX -
Dan really helped to get us into this new Venture Sonic! Sales, service,parts and prep, really did a top notch job getting it ready for us! Thanks so much!!!
Burl Chambers, Alvin, TEXASStore Location: Alvin TX -
I just purchased a Travel trailer from Terry Vaughn RV in Alvin. They went above and beyond to make it a great experience. Eloy Ochoa was my salesman I told him the one I was looking at he took me to it showed me around the trailer answered my questions and explained all the features and gave me his honest opinion on the trailer and gave me a good deal. I took my family back a week later near closing time and Sam Bass the Store Manager stayed late to show the trailer to my family and explain all the features to them and answered all their questions. The day I went to pick it up I was running late but David Smith the Shop Manager stayed 2 hours late in the rain to explain all the setup and take down procedures and went over all the systems and how to maintain them he even answered all my sons questions an included him in the procedures. Thank yawl for all your help and I will definitely recommend you to anyone looking for a travel trailer. Shane Beck
Shane Beck, Dickinson, TEXASStore Location: Alvin TX -
Because we had previously purchased an RV from Terry Vaughn and had such a great experience, it was only natural that we would start our search there this time as well. We couldnt be happier with our choice to once again to choose Terry Vaughn. We are anxious to get this gorgeous RV out on the road! We want to thank everyone at Terry Vaughn for making this once again a great experience for our family!
Thomas Mahoney, Houston, TEXASStore Location: Alvin TX -
I will start by stating Terry Vaughn RV in Alvin, TX is amazing. My wife and I had been to many RV dealerships in the Houston and surrounding areas shopping for an RV for several months. Terry Vaughn is actually a local RV place for us but it was our last stop and we are very glad we decided to go. They received some new inventory and had a Toy Hauler we were looking for and from the moment we walked into the office we felt welcomed and at home. Something that sometimes gets lost in a Megastore. We were introduced to our new Friend Sterling and he did an amazing job asking all the correct questions to fit us into our new home on wheels. The purchase process was made extremely easy by the Finance staff. Once we had the green light for pick up we were greeted by another new friend Bobby that explained the entire RV mechanics in full detail. These guys loaned me all the necessary tools to install my new weight distribution hitch and Im grateful for that. We drove off knowing they had our back thru this adventure and the Lifetime Warranty helps.
Marco Garza, Alvin, TEXASStore Location: Alvin TX -
I had a great experience with Dan in Alvin. He is knowledgeable, patient and easy to talk to. He really helped us find the right RV, without all of the pressure sales tactics. The facility is clean and accessible, I highly recommend checking them out if you are in the market for an RV, and ask for Dan.
Samuel Dehn, Alvin, TEXASStore Location: Alvin TX -
We had an excellent experience with Terry Vaughn RVs. We especially want to thank Eloy for his time, patience and knowledge while we were trying to make our decision about purchasing a 5th wheel. We appreciate his unwavering kindness and commitment to our concerns and needs. We definitely would recommend them for your next purchase
Sharon Colon, Alvin, TEXASStore Location: Alvin TX -
This was the best purchase experience for a large ticket item ever! Sterling worked with us and showed excellent knowledge of products and industry. We received great care and service from : David in service, Sam in administration and finance Trent all very professional and skilled. I highly recommend Terry Vaughn RV.
Gary Suydam, Porter, TEXASStore Location: Alvin TX -
We had a pleasant experience and all the staff were very helpful. Im glad we could do business where we have lived 30 years on our first RV.
Michael Larsen, Alvin, TEXASStore Location: Alvin TX -
Fantastic experience! Sales and financing went above and beyond to work with me.
-Anonymous -
If you are looking for a New or Used camper you need to look them up thay are the best
James Gilbert, Conroe, TEXASStore Location: Spring TX -
I just wanted to say thank you to the entire staff at Terry Vaughn RVs! I dont know how these people keep so much information in their heads, but we told our salesman what we were looking for in an RV, what we needed and what would be nice to have. He took us to a couple that fit what we wanted. He answered all our questions and had a great attitude! It felt like family time discussing the RVs! Everything moved along so effortless. We chose, we discussed options and pricing and we set a closing day to pick up. We were introduced to Sean, the General Manager and he even gave us more details about the manufacturing process of the RV. Definitely made me feel great about our choice. We had a small hiccup on our closing date and they were able to change it to better fit our schedule! The day of closing seemed such a long day. We had a wonderful technician doing our walk around to show and explain every part of the RV and how it functions. It was certainly way more information than I thought we would get! Now I wish I had videotaped it! When we were done, they hooked it all up to our truck while we went in to see sign our paperwork with Phil. He was very thorough, explaining anything we didnt understand. I cant say enough nice things about this dealership! Oh and when we picked up the camper, there was a bible on the counter with our family name inside. It was such a sweet surprise!
Krystal Morales, Willis, TEXASStore Location: Spring TX -
I believe God led me to Sean at the Spring location. Everyone was so helpful to me and got me into the perfect trailer for me. Thank you all so much for all your dedication to your customers. God Bless you all!!!
Valerie Seidel, Kosse, TEXASStore Location: Spring TX -
Thank you so much Mr. Sean Miller and Mr. Dustin for helping my family out! Best experience!! God bless yall!!!
Alma Alanis, South Houston, TEXASStore Location: Spring TX -
I wish there was a higher star rating excellent service would advise you to go see Phil best salesman we have ever had.
Roy Mckean, Conroe, TEXASStore Location: Spring TX -
Extremely happy with a used camper I bought. My salesman was Sean, by far the best, and most knowledgeable salesman Ive ever ran across. Ask for him if possible. The walk through at purchase was well explained, and Jerry the chief guy over all the mechanical issues spent extra time with me regarding issues of possible jack failures, possible slide problems and about an hours worth of stuff I hope I can remember! By far, this group was non pressuring, easy to work with, and Ill definitely buy my next camper from them. Thank you, from Gary & Kathy
Gary Cathy, Spring, TEXASStore Location: Spring TX -
We bought RV #1 about 11/2 years ago. Sean Miller, our salesman sold us a very small tester RV to see if we would be comfortable spending time in an RV. We loved it and 3 months later traded it for one three times larger. Sean was able to get us out of the little one, into the big one and keep us on budget. Now we are in the process of buying ANOTHER one for my daughter from Sean. We have become full time RVers and we regularly visit the service department for small repairs maintenance and what not. They are always courteous. knowldegeable and on schedule. They even wash the RV for us every time we bring it in! I wouldnt go anywhere else and Sean Miller is the man to see!
David Plever, Magnolia, TEXASStore Location: Spring TX -
Ask for Phil. Awesome sales guy that really knows his stuff. Ok updating for completeness. Weve been to a bunch of places and just felt like we were treated better here than at any other. Our sales guy really took the time to find out what we needed/wanted and made it happen. The finance/delivery process was a breeze and Phil was with us the whole way through. The service folks were nice and the trailer was ready on time. I wouldnt hesitate to do business with Phil and Terry Vaughn RVs in the future.
Michelle B, Houston, TEXASStore Location: Spring TX -
PERFECT -- friendly staff - helpful - easy to work with -- So glad I bought from them...great people great prices!
Steven M, Conroe, TEXASStore Location: Spring TX -
We spent several weeks looking at RVs at different dealerships and I cannot recommend Phil and the Terry Vaughn team enough. They were knowledgeable, fair, helped us find exactly what needed and walked us through every step. I buy from people, not places and I feel that everyone from the receptionist to the maintenance team had our best interest in mind and couldnt have been nicer. If you are in the market for an RV make sure you stop in here and ask for Phil!!!
Tamara H, Spring, TEXASStore Location: Spring TX -
Terry and his staff are the best!!!
Andrew Messarra, Houston, TEXASStore Location: Spring TX -
I dont normally write reviews but felt I needed to after the fantastic buying experience we had at your dealership. We visited the Spring, TX store to look for fifth wheels and met Phil, your salesperson. BY FAR, the most pleasant salesperson my family has ever encountered. He took the time to answer all of our questions and was very knowledgeable. The guys in service were great too and did a very thorough walk around on our new RV.I would not hesitate to buy another RV from Terry Vaughn RVs. I encourage all who are shopping to go see Phil.
Lynn Johnson, Spring, TEXASStore Location: Spring TX -
We just bought another RV from Terry Vaughn!!! Our first one was an Innsbrook, which we outgrew. The second was an Innsbrook with 1 slide, which I LOVED because it had so much storage space. Then 2 years later our family grew again by 4. Both Innsbrook are still in the family and doing great. We had searched online for months eliminating one at a time. Since we have had several RVs we knew what we wanted but havent found the right one yet. So we went to Terry Vaughns again to look, our Sales person is Phil. As we looked we described the perfect camper for us and Phil showed us the SPORT TREK 327 with 3 slides and storage. WOW!!! Phil hit the nail on the head with this one. We absolutely LOVE this one. Thanks, Phil! Now for the best part, the SERVICE dept. is EXCELLENT!! BC knows his stuff. BC is my new Bestest Friend. A big Thank you to Jim and his staff, Zach and Jerry, you guys did us right. For you camping needs go to Terry Vaughns RV. They will take care of you and treat you like family. The GAGE FAMILY . P.S. well see you in the Camp Grounds.. GO TERRY VAUGHN!! :O)
Ann Gage, Spring, TEXASStore Location: Spring TX -
Bought a TT from Terry Vaughn everything went perfect! Very happy with the service and our travel trailer had no issues.
Sandra MStore Location: Spring TX -
Super nice guy, prompt service, and fair prices. Recommend!
Lynell GStore Location: Spring TX
Dan did a Beyond A Wonderful job Assisting my new RV journey!! Trent is Aso Wonderful with helping with extended warranty. Bobby did A Great job going over everything about my new RV, (Marmees Tiny Cottage). Would not go anywhere else for a Great RV. Thank Everyone of You for a Great Job!!!